Quality Policy

 

TYRSA adopts as a fundamental principle of its Quality Policy the guarantee that all its customers receive products and services that fulfill their needs. The implementation of a Quality Management System based on international UNE-EN ISO 9001:2015 standards represents a further step on our journey toward achieving TOTAL QUALITY.

Conscious of the importance of both technical and human factors in achieving its Quality objectives, Tyrsa devotes special attention to:

• Enhancing communication channels based on a policy of transparency and the integration of employees into the company's activities.

• Developing necessary personnel training plans to achieve its Policy and Objectives.

Permanent Quality Objectives

The permanent objectives of TERMINALES Y REMACHES, S.A. are:

• Maintain the Quality System based on the UNE-EN ISO 9001:2015 standard.

• Continually improve the effectiveness of the implemented System.

• Continuously improve our products, adapting them to market demands and our customers' needs.

• Guarantee customer satisfaction by establishing appropriate information channels, as well as the timely treatment of non-conformities.

• Ensure that product manufacturing is carried out in a controlled manner, progressively optimizing the Company's resources.

• Train management and other personnel, involving them in the Quality System.

• Inform personnel regarding the company's progress and achievements.

• Detect and analyze the costs of non-quality for their progressive reduction and the improvement of competitiveness.